Welcome to Podologie und mehr! The terms “we”, “us” and “our” refer to Podologie und mehr. Podologie und mehr operates this store and website, including all associated information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Podologie und mehr is powered by Shopify, which enables us to provide the Services to you.

The following Terms and Conditions, together with all policies referenced herein (these “Terms and Conditions” or “Terms”), describe your rights and obligations when using the Services.

Please read these Terms and Conditions carefully, as they contain important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting or using our Services or otherwise interacting with our Services, you agree to be bound by these Terms and Conditions and our Privacy Policy [LINK]. If you do not agree to these Terms and Conditions or the Privacy Policy, you should not use or access our Services.

SECTION 1 – ACCESS AND ACCOUNT

By agreeing to these Terms and Conditions, you represent that you are at least the age of majority in the state or province in which you reside and that you have given us your consent to allow any of your minor dependants to use the Services on devices that you own, purchase or manage.

To use the Services, including accessing or browsing our online stores or purchasing the products and services we offer, you may be asked to provide certain information, such as your email address, billing, payment and shipping information.

You represent that all information you provide in our stores is accurate, current and complete and that you have all necessary rights to provide such information.

You are solely responsible for maintaining the security of your login credentials and for all activities that occur under your account. You may not transfer, sell, assign or license your account to any third party.

SECTION 2 – OUR PRODUCTS

We have made every effort to display our products and Services in our online stores as accurately as possible. Please note, however, that the colours or appearance of products may differ from how they appear on your screen depending on the type of device you use to access the store and the settings and configuration of your device.

We do not warrant that the appearance or quality of any products or Services purchased by you will meet your expectations or correspond with the images or representations shown in our online stores.

All product descriptions may be changed at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and to limit the quantities of products we offer to any person, geographic region or jurisdiction on a case-by-case basis.

SECTION 3 – ORDERS

When you place an order, you are making an offer to purchase. Podologie und mehr reserves the right, at its sole discretion, to accept or reject your order for any reason.

Your order is not accepted until Podologie und mehr confirms its acceptance. We must receive and process your payment before your order can be accepted.

Please review your order carefully before submitting it, as Podologie und mehr may not be able to accommodate cancellation requests after an order has been accepted.

If we do not accept, modify or cancel an order, we will attempt to notify you using the email address, billing address and/or telephone number provided at the time the order was placed.

Returns or exchanges of your purchases are governed exclusively by the provisions of our Right of Withdrawal Policy [LINK].

You represent and warrant that your purchases are intended for your personal or household use and not for commercial resale or export.

SECTION 4 – PRICES AND BILLING

Prices, discounts and promotions may be changed without prior notice.

The price charged for a product or Service will be the price in effect at the time the order is placed and will be stated in your order confirmation email.

Unless expressly stated otherwise, the prices shown do not include taxes, shipping costs, handling fees, customs duties or import charges.

Prices displayed in our online stores may differ from prices in our physical stores or in online stores and other stores operated by third parties.

From time to time, we may offer promotions relating to our Services that may affect pricing and that may be subject to separate terms and conditions.

In the event of a conflict between the terms of a promotion and these Terms, the terms of the promotion will prevail.

You agree to provide current, complete and accurate purchase, payment and account information for all purchases made through our stores.

You agree to promptly update your account information and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

You represent and warrant that:

(i) the credit card information you provide is true, correct and complete;
(ii) you are duly authorised to use the credit card for the purchase;
(iii) charges incurred by you will be honoured by your credit card company; and
(iv) you will pay all charges incurred by you at the stated prices, including shipping and handling charges and any applicable taxes.

SECTION 5 – SHIPPING AND DELIVERY

We are not liable for shipping and delivery delays.

All delivery times are estimates only and are not guaranteed.

We are not responsible for delays caused by shipping carriers, customs clearance or events beyond our control.

Once we have handed the goods over to the shipping carrier, ownership and risk of loss pass to you.

SECTION 6 – INTELLECTUAL PROPERTY

Our Services, including but not limited to all trademarks, brand names, text, displays, images, graphics, product reviews, videos and audio files, as well as their design, selection and arrangement, are owned by Podologie und mehr, its affiliates or licensors and are protected by U.S. and foreign patent, copyright and other intellectual property laws.

These Terms permit you to use the Services solely for your personal, non-commercial use.

Without our prior written consent, you may not reproduce, distribute, modify, publicly display, publicly perform, republish, download, store, transmit or create derivative works from any materials available through the Services.

Except as expressly provided herein, nothing in these Terms grants or may be construed as granting you any licence or other rights under any patent, trademark, copyright or other intellectual property rights of Podologie und mehr, Shopify or any third party.

Unauthorised use of the Services may constitute a violation of federal and state intellectual property laws.

All rights not expressly granted herein are reserved by Podologie und mehr.

The names, logos, product and service names, designs and slogans of Podologie und mehr are trademarks of Podologie und mehr or its affiliates.

You may not use such trademarks without the prior written permission of Podologie und mehr.

The Shopify name, logo, product and service names, designs and slogans are trademarks of Shopify.

All other names, logos, product and service names, designs and slogans appearing on the Services are trademarks of their respective owners.

SECTION 7 – OPTIONAL TOOLS

As part of the Services, you may be provided with access to customer tools offered by third parties.

We do not monitor these tools and have no control or influence over them.

You acknowledge and agree that we provide access to such tools on an “as is” and “as available” basis without any warranties, representations, conditions or endorsements of any kind.

We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the website is entirely at your own risk and discretion.

You should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party providers.

We may also offer new features through the Services in the future, including the release of new tools and resources.

Such new features will also be considered part of the Services and will be subject to these Terms and Conditions.

SECTION 8 – THIRD-PARTY LINKS

The Services may include materials and hyperlinks to websites provided or operated by third parties, including embedded third-party features.

We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites you access.

If you leave the Services to access third-party materials or websites, you do so at your own risk.

We are not liable for any damages relating to your access to third-party websites or your purchase or use of products, services, resources or content from third-party websites.

Please carefully review the third party’s policies and procedures and make sure you understand them before engaging in any transaction.

Complaints, claims, concerns or questions regarding third-party products and services should be directed to the relevant third party.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

[NOTICE TO MERCHANT: This section accurately describes the relationship between Shopify and your store and should not be removed or modified.]

Podologie und mehr is powered by Shopify, which enables us to provide the Services to you.

However, all sales and purchases made in our store are conducted directly with Podologie und mehr.

By using the Services, you acknowledge that Shopify is not responsible for any aspect of sales between you and Podologie und mehr, including any injuries, damages or losses arising from the purchase of products and Services.

You hereby expressly release Shopify and its affiliates from all claims, damages and liabilities arising from or related to your purchases and transactions with Podologie und mehr.

SECTION 10 – PRIVACY POLICY

All personal information that we collect through the Services is subject to our Privacy Policy, which can be viewed here [LINK], and certain personal information may also be subject to Shopify’s Privacy Policy, which can be viewed here.

By using the Services, you acknowledge that you have read these privacy policies.

Because the Services are hosted by Shopify, Shopify collects and processes personal information relating to your access to and use of the Services in order to provide and improve the Services.

Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties who may be located in a country other than your country of residence in order to provide Services to you.

For more information about how we, Shopify and our partners use your personal information, please refer to our Privacy Policy [LINK].

SECTION 11 – FEEDBACK

If you send, upload, publish, submit by email or otherwise provide ideas, suggestions, feedback, reviews, proposals, plans or other content (collectively, “Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free licence to use, reproduce, modify, publish, distribute and display such Feedback in any media for any purpose, including commercial purposes.

For example, we may exercise our rights under this licence to operate, provide, evaluate, expand, improve and promote the Services and to fulfil our obligations and exercise our rights under these Terms and Conditions.

You further represent that:

(i) you own or otherwise have all necessary rights to all Feedback;
(ii) you have disclosed any compensation or incentives received in connection with submitting your Feedback; and
(iii) your Feedback complies with these Terms.

We are and shall remain under no obligation to:

(1) maintain your Feedback in confidence;
(2) pay compensation for any Feedback; or
(3) respond to any Feedback.

We may, but have no obligation to, monitor, edit or remove Feedback that we determine in our sole discretion to be unlawful, offensive, threatening, defamatory, libellous, pornographic, obscene or otherwise objectionable, or that violates any party’s intellectual property rights or these Terms and Conditions.

You agree that your Feedback will not violate any rights of any third party, including copyright, trademark, privacy, personality or other personal or proprietary rights.

You further agree that your Feedback will not contain defamatory or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Services or any related website.

You may not use a false email address, pretend to be someone other than yourself or otherwise mislead us or third parties as to the origin of any Feedback.

You are solely responsible for any Feedback you provide and its accuracy.

We accept no responsibility or liability for any Feedback posted by you or any third party.

SECTION 12 – ERRORS, INACCURACIES AND OMISSIONS

Occasionally, information on or within the Services may contain typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability.

We reserve the right to correct any errors, inaccuracies or omissions and to change or update information or cancel orders if any information is inaccurate at any time, without prior notice, including after you have submitted your order.

SECTION 13 – PROHIBITED USES

You may use the Services only for lawful purposes.

You may not directly or indirectly access or use the Services:

(a) for any unlawful or malicious purpose;
(b) to violate any international, federal, provincial, state or local regulations, rules, laws or ordinances;
(c) to infringe or violate our intellectual property rights or the intellectual property rights of others;
(d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate or harm our employees or any other person;
(e) to submit false or misleading information;
(f) to send, knowingly receive, upload, download, use or reuse any material that does not comply with these Terms;
(g) to transmit or procure the sending of any advertising or promotional material, including junk mail, chain letters, spam or similar unsolicited communications;
(h) to impersonate or attempt to impersonate another natural or legal person; or
(i) to engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of the Services or that, as determined by us, may harm Podologie und mehr, Shopify or users of the Services or expose them to liability.

In addition, you agree not to:

(a) upload or transmit viruses or any other type of malicious code that may be used in any way that will affect the functionality or operation of the Services;
(b) reproduce, duplicate, copy, extract, sell, resell or otherwise exploit any portion of the Services;
(c) collect or track the personal information of others;
(d) misuse the Services by means of spam, phishing, pharming or pretexting;
(e) use robots, spiders, scraping tools, data-gathering and extraction tools, automated devices or processes, AI tools (such as agentic AI), or automated or manual means to access the Services; or
(f) interfere with, circumvent or manipulate security or authorisation features, robot-exclusion headers or other measures we use to restrict access to the Services.

We reserve the right to suspend, disable or terminate your account at any time and without notice if we determine that you have violated any part of these Terms.

SECTION 14 – AGENTS

14.1

This section (“Agent Terms”) applies if you use, permit, enable or cause the use of an Agent to access, use or interact with the Services.

“Agent” means any software or service that acts autonomously or semi-autonomously on behalf of or at the direction of a natural or legal person and that may operate on behalf of or using a person’s device without direct supervision.

14.2

No Agent may access, use or interact with the Services unless it identifies itself at all times and acts in strict accordance with the requirements set out in Section 14.4 below.

Furthermore, no Agent may access, use or interact with the Services if we have instructed it not to access, use or interact with a Service.

14.3

We may restrict, including through technical measures, whether and how an Agent accesses, uses or interacts with the Services.

14.4

Agents:

(i) must indicate in all HTTP/HTTPS requests that the request originates from an Agent and disclose the name of the Agent by including the following in the User-Agent string of the request: “Agent/[Agent Name]”;

(ii) must not conceal or disguise the fact that access, use or interactions originate from an Agent, including by:

(a) imitating human behaviour and interaction patterns; or
(b) completing or bypassing CAPTCHAs or other measures intended to distinguish computer use from human use;

(iii) must truthfully respond to questions or requests intended to determine whether interactions originate from a human or a computer; and

(iv) must not circumvent or otherwise avoid any measures intended to prevent, restrict, modify or control whether and how Agents access, use or interact with Shopify Consumer Services.

SECTION 15 – TERMINATION

We may terminate this agreement or your access to the Services, or any part thereof, at any time and without prior notice at our sole discretion, and you will remain liable for all amounts due up to and including the date of termination.

The following sections will survive termination:

Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy and any other provisions that by their nature should survive termination.

SECTION 16 – DISCLAIMER OF WARRANTIES

The information provided on or through the Services is made available solely for general informational purposes.

We make no representations or warranties regarding the accuracy, completeness or usefulness of this information.

Any reliance you place on such information is strictly at your own risk.

We disclaim all